Location, Contact and Accessibility

Rodney Clark
Currently off polishing up his physique …

Jonny Nadler & Bronwen Clark  
Front of House Management | ext. 22

Chris Manocchio 
Purchasing | ext. 22

Andrew Pichininni
Catering | ext. 23

Edgar Negrete
Wholesale Orders (Restaurants Only) | ext. 29

Ann-Marie Celestine
Office Manager | ext. 27

Mindy Chu
Accounting | ext. 27

Sydney Foster
Event and Marketing Management | ext. 22

RODNEY’S OYSTER HOUSE MULTI-YEAR ACCESSIBILITY PLAN 2025

The following is a list of barriers to accessibility to the business for those with disabilities as identified by members of the Company.

Front Doors – Custom made wooden doors do not currently offer electronic opening, making access difficult.

Steps – Entrance to the restaurant requires navigating 5 ½’ of stairs down from street level to the floor of the business.

Menu – Font on printed menus can be difficult to read.

Solutions:

Front Doors – crash bar and opening mechanism to be replaced, with electronic assistance buttons built in on either side.

Timeline: Doors are old, and will soon require replacement.  Door buttons to be installed at the same time that wheelchair lift is installed.

Steps – Owing to the age of the building, lack of access is grandfathered in.  When funds are available, ROH plans t install a lift.  Timeline: unknown

Menu – Servers are trained to assist guests in reading and understanding our menu. Limited information is provided on the menu for all guests, regardless of degree of disability, so part of our service model is to explain to the guest what they can expect from our food items. Digital menus are available both via QR Code and online – all appropriate internet compliance is built in to them.

Conclusion:

It is our belief that the physical barriers to entry created by our environment are the most difficult to navigate for persons with disabilities. Once these have been addressed we feel that the other elements of our business – physical layout, toilets, volume, etc – all work to support guests with disabilities in entering our premises.

Questions, suggestions & comments